Diafemme Terms & Policies

Diafemme Terms & Policies

Effective Date:Aug 7 2025

1. General Terms

Diafemme is a women-focused wellness platform designed to empower and support those living with diabetes. By accessing www.diafemme.com or using any part of our services, you agree to be bound by these terms.

2. Health Disclaimer

All information on Diafemme is provided for educational and informational purposes only. It is not intended as a substitute for medical advice, diagnosis, or treatment by licensed professionals.

Always consult your healthcare provider before making any changes to your health regimen.

3. Personalized Diabetes Plans

Our AI-generated plans are personalized based on user input and lifestyle goals. These are for informational use only and do not constitute medical advice.

We ensure data submitted is encrypted and handled with strict privacy measures.

4. Diafemme Marketplace & Vendor Policy

Diafemme operates a curated vendor marketplace. All vendors must comply with product standards, legal documentation (FSSAI, AYUSH), and ethical practices.

Listings are subject to approval and may be removed if found non-compliant or misleading.

5. eBooks & Digital Content

Diafemme eBooks are freely available through gated downloads. Redistribution or modification without permission is prohibited.

Some eBooks may contain product links aligned with the topic or recommendations.

6. Membership & Subscriptions

Members enjoy exclusive access to features such as WhatsApp refill reminders and curated offers. Membership is non-transferable and subject to change without prior notice.

7. Returns, Refunds & Cancellations

Products may be returned within 7 days if unopened and intact. Consumables are not returnable unless damaged. Refunds are processed within 7–10 business days post-verification.

8. Data Privacy & Consent

We respect your privacy and will never sell or rent your personal data. All data is handled with secure encryption protocols.

You may opt out of promotional communications at any time.

9. Intellectual Property Rights

All Diafemme content, including plans, illustrations, logos, and blog posts, is protected under copyright laws. Reproduction without written consent is not allowed.

10. Limitation of Liability

Diafemme shall not be held liable for any indirect loss or health effects arising from the use of our platform or third-party products.

Liability, if any, will be capped at ₹1,000 or the value of the disputed transaction.

11. Policy Changes

We may revise these policies periodically. Your continued use of Diafemme after updates implies acceptance of the latest terms.

12. Contact & Grievance Redressal

If you have queries, feedback, or concerns, please contact us at:

Diafemme Support Team
Email: support@diafemme.com
Phone: +91-7982613609
Grievance Officer:Udai Bhan Singh
Faridabad, Delhi NCR, India